Percakapan ditelepon pada sebuah hotel dan seorang pegawai dari hotel lain untuk menelepon dan di sambungkan ke manager hotel tempat anda kerja ,tetapi manager hotel anda sedang tidak dapat diganggu krna sedang meeting di ruangannya

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Percakapan ditelepon pada sebuah hotel dan seorang pegawai dari hotel lain untuk menelepon dan di sambungkan ke manager hotel tempat anda kerja ,tetapi manager hotel anda sedang tidak dapat diganggu krna sedang meeting di ruangannya

Jawaban:

Hotel telephone operator : Good evening, JW Marriott Hotel Jakarta. Jessica's speaking, how may I assist you?

Guest : Evening, I would like to connected with Mrs. Friska, Manager of JW Marriott Hotel Jakarta.

Hotel telephone operator : I'm sorry, may I know your name, please?

Guest : My name is Lawrence

Hotel telephone operator : Mrs. Lawrence, I'm sorry Mrs. Lawrence, Mrs. Friska is meeting right now.

Guest : Oh, alright. I would like to leave message for her. I would like to meet her for assignments

Hotel telephone operator : Just a moment, Mrs. Lawrence

Guest : Alright

Hotel telephone operator : May I know your spelling name by international spelling alphabet?

Guest : of course

Hotel telephone operator : Very well, please Mrs.

Guest : Lima, Alfa, Whiskey, Romeo, Echo, November, Charlie, Echo

Hotel telephone operator : [Repeat the Guest]

Guest : this is my phone number, you could save or call me again. If Friska is come back. +62 896 XXXX XXX

Hotel telephone operator : [Repeat the Guest's Number]

Guest : I would like to meet her in Restaurant at 07.00 PM.

Hotel telephone operator : Very well. Do you need anything else, perhaps Mrs. Lawrence?

Guest : No. Thank you so much

Hotel telephone operator : Oh my pleasure, thank you for calling our hotel, Mrs. Lawrence and have a good day!

Guest : Thank you

[fyi, im a student of Tourism School.]