1 Change billing address
2 Dispute fees
3 General fee information
4 How to make payments
5 Have not received monthly bill
1. What is this index designed to show?
A. Number of calls received B. Costumer call records
C. Types of information and services D. Amount of costumer bill
2 . What type of service is provided by the most lines?
A. Information about addresses
B. Areas of dispute
C. Updates on service options
D. Information about money and bills
3. Who would most likely use option 1?
A. New costumers
B. People with a complaint
C. People who have moved
D. Costumers with poor credit ratings
Costumer Service Numbers Please call 684-5555 and choose your option.
Jawaban:
1.c
2.d
3.c
moga bener heheheh