Make a dialogue about reservation : Hall room for meeting

Posted on

Make a dialogue about reservation :
Hall room for meeting

Reservation : Good Morning, Westin Hotel. This is reservation, how may I help you ?
Guest : Good Morning I would like to book a meeting room.
Resevation : Yes Sir, may I know what type of meeting room would you like, and for how many person, Sir ?
Guest : I like one executive room, for 40 peoples.
Reservation : May I know what date you will be arriving?and for how days you rent the meeting rooms?
Guest : I will be arriving on 10th  of November 2015, only one day.
Reservation : Alright Sir, May I know your name, Sir ?
Guest : My name is Alvaro
Reservation : Just a moment Mr. Alvaro, I will check available meeting room for that day.
Guest : Yes please
Reservation : You are very lucky Sir, because one executive room still available for you. In our hotel you will get Sorrento room for 30-50 capacity . The room rate is RP 550.000,00 including foods and beverages. Would you like to take it, Sir ?
Guest : Yes I will take it.
Reservation : May I know how about your deposit, Sir ? Because it is a high season, so  you need  to pay the deposit of room.
Guest : Ok, I will pay, how much I should pay ?
Reservation : You must pay for one day, is that OK ?
Guest : Of course. If that possible, how may I transfer the payment ?
Reservation : If you want to transfer the payment, you can transfer using XX bank in your city, and our account is 11234560000, is that alright, Sir ?
Guest : Ok. Thank you for you information,
Reservation : May I repeat your request, Sir ?
Guest : Yes Please
Reservation : Well, Mr. Alvaro, you would like one executive meeting room,and the rate is Rp 550.000,00 net including foods and beverages, you will be arriving at 10th  of November 2015 . you will pay the deposit for one day and would you like a something else ?
Guest :  No thank, I think that is enough.
Reservation : Thank you very much for you reservation. Looking forward for your coming to our hotel. If you had any cancellation about your reservation, please inform us as soon as possible.
Guest  : Thank you very much for your service.
Reservation : You are welcome.