Read the following text to answer question number 1 to 3.

Announcement
To: All Departement Managers
There will be a meeting this afternoon, Februari 7`h, 2012 at 01.00 pm. In the meeting
room. The meeting will discuss the customers' complaints. Since the topic is very
important, presence is a must.
Please come on time and don't forget to bring documents needed.
Thank you
Director

1. Why do all of the managers have to come to the meeting?
A. The meeting will focus on the customers' document.
B. All of the managers must bring their own documents.
C. The topic of the meeting is very important.
D. The meeting will be conducted by costumers.

2. "The meeting will discuss the customer's complaints."
The underlined word means ….
A. disturbances
B. disapprovals
C. disagreements
D. dissatisfaction

3. The text tells us about the meeting of ….
A. the costumers and the director
B. all departement managers and the director
C. the managers and the customers
D. the manager and the director

Read the following text to answer question number 1 to 3.