Trosper tire company has decided to hire a new mechanic to handle all tire changes for customers ordering a new set of tires. Two mechanics have applied for the job. One mechanic has limited experience and can be hired for $14 per hour. It is expected that this mechanic can serve an average of 3 customers per hour. The other mechanic has several years of experience. This mechanic can service a average of 4 customers per hour, but must be paid $20 per hour. Assume the customers arrive at the trosper garage at the rate of 2 customers per hour. 14 a. Compute the waiting line characteristics for each mechanic, assuming poisson arrivals and exponential service times. B. If the company assigns a customer waiting cost of $30 per hour, which mechanic provides the lowest operating cost?

By Posted on

Trosper tire company has decided to hire a new mechanic to handle all tire changes for customers ordering a new set of tires. Two mechanics have applied for the job. One mechanic has limited experience and can be hired for $14 per hour. It is expected that this mechanic can serve an average of 3 customers per hour. The other mechanic has several years of experience. This mechanic can service a average of 4 customers per hour, but must be paid $20 per hour. Assume the customers arrive at the trosper garage at the rate of 2 customers per hour. 14 a. Compute the waiting line characteristics for each mechanic, assuming poisson arrivals and exponential service times. B. If the company assigns a customer waiting cost of $30 per hour, which mechanic provides the lowest operating cost?

Jawaban:

…,…………………,